Privacy and Personal Data Policy

Introduction

At Jewelsophy we respect your personal data. This privacy policy is designed to better serve those interested in how their personal information is used (PII) and ensures that this website complies with EU GDPR law. Please read our Privacy Policy carefully to understand how we collect, use, protect or otherwise handle your personal information on our website.

The Company ensures that the Jewelsophy eShop is in compliance with the provisions of Law 2472/1997 on "Protection of an identifiable person from the processing of personal data" and Law 3471/2006 on "Protection of Personal Data and privacy in electronic communications" and the EC 2016/679 "General Regulation on the Protection of Personal Data".

The Company certifies that any collection, processing and / or storage of your personal data is done in accordance with the law and only with your explicit specific consent and exclusively for the purposes and to the extent required for the operation of the Jewelsophy eShop.

Which personal information do we collect from individuals who visit our blog, website or app?

When ordering or registering on our website, where appropriate, you may be asked to enter your name, email address, mailing address, telephone number or other information that will help you in your experience and is necessary for the processing of your order.

When do we collect information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, fill out a form or enter information on our website.

What information do we collect?

We only collect information when you register, order or use the contact form. We use the information we collect only to communicate with you upon your request or regarding your order.

The information we collect is Name / Surname, Address, Telephone, Email, and, optionally, Tax Number, Tax Office, Company Name, Company Activity.

We do not collect or store any information related to financial data such as card numbers etc. when ordering. These transactions are processed through banking systems.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, or use some of the other features of the site in the following ways:

  • To quickly process your transactions
  • For communication by mail (live chat, email or telephone)
  • We do not give your information to third parties for any reason and it remains confidential only for our communication with you.
How do we protect your information?

Our website is regularly checked for security vulnerabilities and known vulnerabilities, so that your visit to our site is as safe as possible.

We use regular scanning with malware.

Your personal information is located behind secure networks and is only accessible by a limited number of people who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive / credit information you provide is encrypted using Secure Socket Layer (SSL) technology.

We apply a variety of security measures when a user places an order, enters, submits or accesses information to maintain the security of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Data storage time

The storage period of personal data is shaped on a case-by-case basis.

In cases of processing necessary under a legal framework (e.g. preservation of commercial documents), the time period is adjusted in accordance with applicable provisions

In cases of execution of contractual obligations, their storage is maintained for as long as is deemed necessary for said execution, as well as the establishment, exercise, support of legal claims.

In the cases of implementation of promotion and advertising actions, the data are kept until the withdrawal of your consent at any time you wish. The Company can legally process the data until the time of revocation.

Which are your options for controlling your personal data?

At any time during or after your transaction, you have the following rights:

Right of access: You may request a copy of the data we keep for you and check if it is processed in accordance with the law.

Right of correction: You may request a correction or update of your personal data in the event that it is inaccurate or incomplete.

Right of deletion: You may request the deletion of the data kept on you, without specific justification. This is not absolute and is only applicable to certain cases.

Right to restrict processing: You may request to stop the processing of your personal data, when the accuracy of the data is questioned, the processing is illegal, the data is no longer needed by the controller.

Right to object to the processing: In some cases, you may object to the processing of your personal data.

Right to portability: You have the right to request the transfer of your data to another controller.

Right to information / Transparency: all companies must be completely transparent as to how they process personal data, the purposes of processing and with whom they will be shared.Right to file a complaint with a supervisory authority.

Cookies policy

Do we use cookies?

Yes. Cookies are small files that a website or service provider transfers to your computer's hard drive through a web browser (if you allow it) that allows the website’s or service provider's systems to recognize and record the browser and to remember certain information.

Which "cookies" are stored on your device?

We use cookies, for example, to help us remember and process items in your shopping cart. They are also used to help us understand your preferences based on past or current site activity, which allows us to provide you with enhanced services.

We also use cookies to help us collect aggregated data about website traffic and site interaction, so that we can offer better experiences and tools in the future.

Account related cookies

If you create an account with us, then we will use cookies to manage the registration process and general management. These cookies will usually be deleted when you log out, however in some cases they may be remain to remember the site preferences when you log out.

Cookies related to user login

We use cookies when you are logged in so that we can remember this event. This prevents you from having to sign in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you only have access to limited features and areas when you log in.

Order cookies

This web site offers e-commerce or payment facilities and some cookies are necessary to ensure that your order is stored between the pages so that we can process it properly.

If users disable cookies in their browser:

Disabling cookies will disable some of the functions of the website.

Google Cookies

We use Google cookies for anonymous statistical metrics related to website traffic.

Disclosure to third parties

We do not make sales, transactions or otherwise transfer your personal information to third parties.

Third party links

We do not include or offer third party products or services on our website.